19 Customer Service Fails That Actually Happened To Us

Bad customer service is all the rage these days. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty.

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Entry by MrWilson

I TOLD THE WAITER MY STEAK HE ASKED WAS TOUGH. ME IF I WANTED A SHARPER KNIFE. CRACKED.COM

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Entry by Sonny Time

My friends and I were headed home from vacation. We arrived at the airport and found our flight was delayed. Apparently, the airline gave our plane to

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Entry by Kalli

While lunching at a nearby restaurant with my work colleagues, everyone got their food but me. The waitress kept saying It'll be right out! but she

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Entry by JoeX111

I was at the hospital, having blood drawn, when I began to feel light-headed. Can I get some water? I asked. I think I'm going to pass out. We do

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Entry by Sonny Time

I ATE IN A DINER, BUT LEFT MY WALLET IN THE CAR. WHEN I TOLD THE STAFF I HAD TO GET MY WALLET, THEY SAID I WAS TRYING TO DINE AND DASH AND CALLED THE

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HB H7 WO HS AIR CANADA AIR CANADA CANADA Priority Check-in Enregistrement prioritaire An Air Canada ticket agent refused to let me board my flight bec

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Entry by aranjelais

I bought a Fitbit Charge HR off eBay. Seller sent me a Fitbit Flex instead. 4718 1 The seller didn't respond when I contacted them, so I opened a case

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Entry by Matt Lovell

AT A BUFFALO WILD WINGS Rain leaked down through the roof into our drinks. Then we received salads with rotten lettuce and overcooked fries. The staff

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Entry by ChevySpoons

SAIT I finished a visit to Calgary, CRESCENT and hailed a taxi to go to the airport. Bluff Park TAXI Riley ONLY Park Ave NE ICA URST e Memnaral Imoria

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While flying on CRACKED.COM United Airlines, I was served a cold cup of coffee. When I mentioned it to the flight T77F1 attendant, UNITEO she responde

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Entry by Chan Teik Onn

I found a strand of hair in my food while dining with my sister. I told the waiter about it and he instantly pointed his finger at my sister, saying t

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Entry by Sonny Time

The tow truck driver was loading my car. The winch slipped and the car crashed into the garage door. The driver said they would take care of everythin

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Entry by lemonstar

I grabbed a cab to an appointment one day with a driver who seemed a bit...off. As he erratically wove in and out of traffic at high speeds, he regale

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Entry by SketchSays

CRACKEDCON Contractor secured the 2nd floor drainage pipe to the basement ceiling with plastic grocery bags and extension cords he found. Y26U THAN

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Entry by Brooklyned

CRACKED COM When I went into labor with my third child, the maternity ward in our hospital was being renovated. They kept moving me from room to room.

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Entry by PedroH

had just left a local restaurant and was outside it waiting for my ride home. As she texted me to tell me she would be a few minutes late, I decided t

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Entry by BrisOwnWorld

I live in NYC. One morning, I was taking a taxi to work. The driver took a wrong turn... We ended up in CRACKED.COMT New Jersey

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Entry by Conor O'Brien

once gave a cashier $20 for a case of $15 beer. When GUINNESS 1srrella I asked for my change she got hostile and when I pointed out the $15 price Hein

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CRACKED.COM 1900 When my cable TV eco cut out during an NBA playoff game, and I called the cable company to complain, the customer service rep told m