Chances are you've never stopped to think about the guy whose job it is to deliver the worst news possible to family after family. Those guys are known as Casualty Notification Officers, and we interviewed one who served during the Iraq War.
Thomas B. can do you some things you probably can't, but he's still missing his fingers in a world designed by and for them, and sometimes that really freaking sucks.
Where there are war zones, there are hospitals full of hardworking people putting comrades, enemies, and civilians back together all in the same shift.
