Of course, we did have some crimes straight out of the movies. One resident had thrown Molotov cocktails at an apartment building before getting in a shootout with the police. Another gentleman murdered his girlfriend, and the story was that he drove down the highway while throwing pieces of her out the window. I had neither the time nor the inclination to go through his giant legal file to verify this, but he looked like the "limb litterbug" type.
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Breaking up fights is just a part of your day. At one point, I had to pull Molotov Mike off of another resident who decided it would be a good idea to spit on him, maybe in a misguided attempt to preemptively put out his next arson. Who knows? MM responded by beating his attacker with a PlayStation 2. Not "at" -- "with."
One time, a female colleague was pulled into a room by a resident while she was alone. She was able to fight him off, but no one had a clue what had happened until she reported it. There was no rescue on the way. If she hadn't escaped, well, he didn't drag her in there because he needed a second pair of hands to help assemble an Ikea shelving unit.