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One of the most maddening things about being a consumer is that companies are constantly changing their products, and not always for the better. Supposed "improvements" often turn out to be just the opposite, and sometimes they're so terrible that they lose customers.

As a public service, we asked our readers to show us improvements that would win them back as customers. So companies get business, and we all get better products. Win/win.

Entry by Danzy

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