Sometimes it's pretty shady: If you've ever bought a computer from Best Buy, you've been given the option to pay extra to have a basic suite of programs installed. Here's the rub: Those programs are automatically installed on basically every computer. If you don't agree to the installation fees, we actually have to spend time uninstalling those programs. It's like paying for a car only to find a "radio installation fee" attached, and if you don't agree to it, the salesperson walks over and rips your antenna off.
Don't Think Everything Is a Scam
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The business practices might, uh ... how do you politely say "suck cocks in hell"? But that doesn't mean the employees are shady. Most of us like computers and just want to help. Family photos, important financial info, entire novels in progress -- these days people keep everything on their computers. And when something goes wrong, you come to us for help. We know it's important to you.
Geek SquadThough your "misunderstood loner Chosen One who sexes his way into saving the universe" plot's been done a billion times already.
One time, a man came in on the verge of tears because his PC had died, with all of his pictures of his recently deceased wife stored on it. Losing those would have been like losing her all over again. Luckily, his computer simply had a busted battery. I ordered a new one, and he thanked me for bringing his wife back to him. This isn't the most straightforward or even honest business in the world, but we're still human beings. Treat your computer guy decently, and he'll move Heaven and Earth to make you happy.
Or, at the very least, he'll Google your problem and order you a new battery.
For more insider perspectives, check out 6 Bizarre Things Nobody Tells You About Weight Loss Surgery and 5 Things You Don't Know About Strippers (Until You Are One).
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